Nezari, Hadi, Fataneh Alizadeh Meshkani, Moosa Rezvani Chamanzamin, and Samad Aly. 2026. “Identification and Prioritization of Service Quality Indicators in the Banking Industry (Case Study: Tejarat Bank)”. Digital Transformation and Administration Innovation 4 (3): 1-11. https://www.journaldtai.com/index.php/jdtai/article/view/250.