The Mediating Role of Technological Innovation Capabilities in the Effect of Information Technology Management and Artificial Intelligence on Organizational Agility and Supply Chain Resilience: A Case Study of Melli Shoe Company
Keywords:
information technology management, artificial intelligence, technological innovation capabilities, organizational agility, supply chain resilienceAbstract
In the era of digital transformation, organizations are inevitably required to adopt emerging technologies to survive and gain competitive advantage. The present study was conducted to examine the effect of information technology management and artificial intelligence on organizational agility and supply chain resilience, with the mediating role of technological innovation capabilities, in Melli Shoe Company. In terms of purpose, this study is applied, and in terms of method, it is descriptive-survey research. The statistical population included all managers and employees of Melli Shoe Company. Using Cochran’s formula, a sample size of 200 participants was determined and selected through simple random sampling. The data collection instrument was a standardized questionnaire, and the data were analyzed using SPSS and Smart PLS through a structural equation modeling approach. The results showed that information technology management and artificial intelligence have a positive and significant effect on technological innovation capabilities. Moreover, technological innovation capabilities play a significant mediating role in the relationship between the independent variables, namely information technology management and artificial intelligence, and the dependent variables, namely organizational agility and supply chain resilience. In other words, a substantial part of the effect of these technologies on agility and resilience is realized through the enhancement of technological innovation capabilities. Investment in information technology management and artificial intelligence alone is not sufficient to improve agility and resilience; rather, organizations must strengthen their ability to convert these infrastructures into technological innovation capabilities. These findings can provide practical guidance for managers in the footwear industry to improve organizational performance and flexibility.
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Copyright (c) 2025 Seyedeh Masoumeh Ghamkhari (Corresponding author); Elahe Mollaei , Naser Shambayati , Farzaneh Amini (Author)
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
